When you make an inquiry by phone, our Administrator Lesley will take some basic details and tell you about our fees and availability.

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If you wish to go ahead we will ask you to complete a more detailed self-referral form (or we can accept a detailed referral from your GP or another professional involved). A referral is not necessary but background information is often helpful. 

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We know that by the time you make contact you will be feeling worried. Sometimes one of our doctors will call you to check what you are hoping for, that we are able to meet your needs, and, if not, signpost to a service that can. 

 

We will book an initial appointment in as soon as possible, usually at the Practice Rooms in Westbury on Trym, North Bristol, or into a remote appointment slot. How quickly this can be does vary, depending on recent demand and capacity, but hope it will not be more than a few weeks at most. At times we do need to close to new referrals.

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An initial appointment lasts around 1 hour, sometimes longer. It is up to you who attends first, e.g. parents to give background, a parent and child or young person alone. Usually a series of appointments are needed for a full picture to emerge.

 

Follow-up appointments are generally for around 45 minutes. If we think you would benefit more from a treatment we cannot provide we can put you in touch with other skilled professionals.